PRIVACY POLICY

1. Information We Collect

1.1. Personal Information You Provide

When you interact with our Site—for example, by placing an order, signing up for our newsletter, or contacting us—we may collect information that you voluntarily provide, including:

Your full name
Email address
Billing and shipping addresses
Phone number
Payment details (credit/debit card information or other payment information)
Any other information you choose to provide

1.2. Automatically Collected Information

When you visit our Site, we automatically gather certain information using cookies and other tracking technologies. This information includes:

Device and Browser Data: IP address, browser type, operating system, device identifiers, and time zone.
Usage Data: Pages viewed, links clicked, time spent on the Site, referring URLs, and other interactions.
Location Data: Inferred from your IP address.

2. How We Use Your Information

We use your information for several purposes, including to:

Process Orders: Complete transactions, process payments, arrange shipping, and provide order confirmations.
Communicate: Respond to inquiries, send customer service communications, and provide updates related to your orders.
Enhance Our Site: Analyze usage trends, monitor performance, and improve our Site, products, and services.
Marketing: With your consent, send promotional emails, newsletters, and targeted advertisements.
Security: Prevent fraud and ensure the security of our Site and your data.

3. How We Share Your Information

We may share your Personal Information with trusted third parties under the following circumstances:

Service Providers: We work with third-party vendors (such as Shopify, payment processors, shipping carriers, and analytics providers) to help operate our business. These providers are only permitted to use your data as necessary to perform their services.
Advertising Partners: For the purpose of delivering targeted ads and marketing communications.
Legal and Regulatory Requirements: When required by law or to respond to lawful requests (e.g., subpoenas, court orders) or to protect our rights.
Business Transfers: In connection with any merger, acquisition, or sale of all or a portion of our business.

4. Cookies and Tracking Technologies

We use cookies, log files, web beacons, and similar technologies to:

Personalize your experience on our Site.
Understand how visitors use our Site (through analytics).
Enhance site performance and content.
Provide targeted advertising based on your browsing behavior.

You may adjust your browser settings to decline cookies; however, please note that some parts of our Site may not function properly if you disable cookies.

5. Data Security

We employ industry-standard security measures (both technical and organizational) to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your data, no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your Personal Information, including:

Access: The right to request access to your personal data.
Correction: The right to request corrections if your data is inaccurate.
Deletion: The right to request deletion of your personal data.
Objection/Restriction: The right to object to or restrict our processing of your data.
Opt-Out: The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us at contact@lorfrancais.com.

8. International Data Transfers

Your Personal Information may be transferred to and maintained on servers located in countries outside your country of residence, including the United States and Canada. By using our Site, you consent to such transfers and acknowledge that those countries may have different data protection laws than your jurisdiction.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected such information, please contact us immediately so that we can take appropriate steps to remove the data.

10. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy on our Site with a revised effective date. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: contact@lorfrancais.com.